Basic infrastructure requirements for business transaction through eP comprise the following:
- A computer equipped with modem; and
- Internet account with minimum speed configuration of 1Mbps (TMNet, Jaring, Time, Maxis, U Mobile, Digi, Celcom and others)
Infrastructure of previous and new eP systems - a comparison:
| Previous eP | New eP |
| Internet Explorer 5.5 or higher | Internet Explorer 9 or higher |
| Screen resolution 800 x 600 | Google Chrome V.24 |
| Pentium III PC 400Mhz or higher | Safari |
| 64 MB memory | Processor Intel Pentium Dual Core 2.0 Ghz |
| Hard Disk 4.3 GB | Memory 1 GB RAM |
| OS Windows 98/2000/ME/NT/XP | OS Windows XP or higher |
| Smart card with reader @ ePXS USB Crypto token | Soft Cert |
| Computer | Computer/Mobile device |










